Setting up reminders
Lunelle sends confirmations, reminders and aftercare to your clients by text and by email, in your words. Reminders are part of Lunelle Pro.
Open Notifications
More, then Bookings, then Notifications. Pick Text or Email at the top. Each has its own list of messages, and each message has its own switch.
Choose what goes out
A Booking confirmation right after booking, an Early reminder days ahead, a reminder the day before and another on the day, Aftercare after the visit, and a Cancellation notice.
Set the timing
Tap the purple timing line under a reminder to change when it sends, for example 3 days before at 10 AM. Times follow your salon's time zone.
Write it in your words
Tap a message to edit it, and use Insert to add the client's name, the date, time, service or artist. A text can run to two messages, and the counter shows how much room is left.
Send yourself a test
Tap Send me a test text or Send me a test email before you save. Changed your mind? Reset to default brings the original wording back.
More guides
Something not covered? Email support@lunelle.app.