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Need help?

Email is the only way to reach us, and it goes straight to the people who build the app.

support@lunelle.app

Asked most often

If yours is not here, email us and we will answer it.

How quickly will someone reply?

Quickly, and always by a person who knows the app. Payment problems jump the queue.

A client cannot see my booking site

Usually a domain still pointing at an old host. Send us the address and we will check the records for you.

Can you move my data from another app?

Yes, and it costs nothing. Export whatever your old tool gives you, send the file over, and we import clients, services and history.

I lost access to my account

Email us from any address and mention the studio name. We verify with a booking reference rather than security questions.

Something is broken. Where do I report it?

Email us with a screenshot if you have one. Fixes ship weekly and we tell you when yours is out.

Still stuck? Write to us.

Email support@lunelle.appSee pricing
Support & Contact | Lunelle